WATER & WASTEWATER

Water

We purchase most of our water from the North Channel Water Authority which purchases treated water from the City of Houston. The City obtains raw water from Lake Houston (San Jacinto River) and the Trinity River. The water is treated to Federal and State drinking water standards before being distributed to the city’s customers. Occasionally we pump water from our own water wells to ensure that they remain in operating condition in the event the City of Houston is unable to meet our needs. The District’s water production facilities have emergency generators to allow us to meet our drinking water needs in the event of power failures.

Wastewater

The sewer collected by the District’s sewer collection system and is pumped to a regional wastewater treatment facility where it is treated to Federal and State standards before being discharged into Carpenter’s Bayou. The bayou flows into Galveston Bay and then to the Gulf of Mexico. The District’s sewer pump stations have emergency generators to allow us to pump the wastewater from our collection system in the event of power failures.

PAYMENT OPTIONS

WAYS TO PAY YOUR WATER/SEWER BILL

The following are 4 methods to pay your bill, starting with:
How to read your water meter Click here to view / download PDF

1. On-line payments by credit card or bank draft – click here
Click on the link above to take you to your Payment Center

2. Mail your payment:
You may mail your payment along with a check or money order to:

Harris County MUD 53
P.O. Box 24338
Houston, Texas 77229

Important: Please enclose the upper portion of your bill so your payment can be credited correctly. Payments made without the upper portion of the bill are subject to a $2.00 fee because of the additional work required by the staff to determine the correct account to credit. Also, please allow at least four business days before the due date to avoid late payment penalties or disconnection of service.

3. Drop Box:
You may drop off your payment at our drop box located at 14602 Wallisville Road (between the drive-thru restaurant and Kinder Care).

Important: Please enclose the upper portion of your bill so your payment can be credited correctly. Payments made without the upper portion of the bill are subject to a $2.00 fee because of the additional work required by the staff to determine the correct account to credit. We pick up the payments at 7:00 a.m. and 3:00 p.m. on business days. Payments made at the drop box must be by check or money order; NO CASH PLEASE!

4. Your bank’s web bill payment system:
Many banks offer the convenience of preparing and mailing a check to us for water bill payments. Please contact your bank to learn how to set this up. Please note that your bank prints a check and mails it to us, this is not an electronic draft. Please allow ample time for the mail to reach us as your bill is not considered paid until it reaches us.

WATER CONSERVATION

Water Conservation

Astronomers don’t know the answer to the question, “Is there life on other planets?” However, when searching for the possibility, one of the criteria is whether there are signs of water. Water is essential to life and we are surrounded by it, as it makes up 70 percent of our planet. Yet less than 1 percent of that water – all the water from our lakes, streams, and rivers – is fresh. And without it, we would cease to exist.

Inside the Home

• Check faucets, spigots, and pipes for leaks and drips. A faucet that drips only once per second can waste up to 2,700 gallons of water per year!
• Check for toilet tank leaks due to worn out or corroded parts. Most replacement parts are inexpensive, readily available and easily installed.
• Don’t let water run while shaving or washing your face. Brush your teeth first while waiting for water to get hot, then wash or shave after filling the basin.

Outside the Home

• Adjust your lawn and landscape irrigation systems to water either in the early morning or late afternoon. If you water mid-day, much of the water is lost to evaporation.
• Water lawns and plants too much and too frequently results in shallow roots, weed growth and plant disease. Consider using native plants and landscape designs that require less irrigation water use to maintain.
• Mulch, Mulch, Mulch! A thick layer (3 inches or more) of coarse mulch acts as insulation for the soil in your flower beds and significantly reduces evaporation.
• Postpone washing your vehicle. If feasible, wash the vehicle on your lawn, not in the driveway where the runoff will be lost to the storm sewer

Useful Links

• • Save Water Texas
  • Water IQ